Moving is often a challenging experience, especially when you’ve spent decades in the same home. For one elderly couple, their move from Brisbane to Toowoomba was a major life change. After 30 years in Brisbane, they decided to sell their family home and move to a tranquil farmhouse in Toowoomba. With their children and grandchildren moving out for work and the high costs of living in Brisbane, it was the perfect time for them to begin a new chapter.

Our SS Removals and Rentals team had the honor of assisting them with this big move.

Pickup & Drop-off Locations

  • Pickup Location: 93 Highbury Drive, Redbank Plains, Brisbane
  • Drop-off Location: Unit 314/75 Highgrove Drive, Highfields, Toowoomba

The Move: What We Were Working With

  • 2 Lounge Suites
  • 1 Large TV (without box)
  • 1 TV Cabinet
  • 1 Sideboard Cabinet
  • 2 Dining Suites
  • 1 Generator (on wheels)
  • 2 Outdoor Heaters
  • 1 BBQ
  • 2 Fridges
  • 2 Freezers
  • 1 Coffee Table
  • 1 Washing Machine
  • 1 Hall Table
  • 1 King-Sized Bed and Mattress
  • 3 Queen Double Beds
  • 2 Queen Double Mattresses
  • 6 Portable Shade Gazebos
  • 6 Tool Boxes
  • 1 Engine Crane
  • 2 Storage Cabinets

Assorted Cartons of Small Items (will supply number prior to the day)

Challenges Faced: A Stormy Setback

Just before dropping off the items in Toowoomba, a heavy downpour flooded the area near the drop-off point. As the lady of the house became anxious, her granddaughter reassured her. Despite the flooding, we took the necessary steps to ensure the safety of their belongings. We decided to store the items overnight in the truck — at no extra charge — to avoid the risk of moving everything in the wet conditions.

The next morning, we resumed the delivery at 5 am, bright and early, to ensure everything was taken care of on time. And luckily, everything went smoothly.

Special Request: Storing the Items Overnight

The couple had a special request — to keep their belongings safely stored in the truck overnight until we could make the drop-off. We made sure everything was carefully stacked and wrapped, like a perfect puzzle, ensuring that nothing would be damaged. When we delivered the items, there wasn’t a single scratch or bump. This is a testament to the care and attention we put into our service.

Experience with Our Crew: Professionalism in Action

While the couple was understandably anxious at first, especially with their items stored in the truck overnight, our professional removalists handled everything with precision. They took extra care with wrapping the furniture, covering delicate items, and making sure everything was stacked securely. The couple was absolutely thrilled with how everything turned out — no damage, no issues. Their satisfaction was reflected in the 5-star review they gave us on Google and Facebook.

The Outcome: A New Beginning in Toowoomba

Thanks to our dedicated crew, despite the challenges, the couple’s move was a resounding success. The family now enjoys their peaceful life in Toowoomba, where they can relax and enjoy their new farmhouse without worrying about the stresses of moving. The positive feedback and the 5-star rating they gave us are just a few of the rewards we get for doing what we love — making people’s moves as smooth as possible.

The SS Removals and Rentals Difference

We understand that moving isn’t just about transporting items — it’s about making a transition smoother and easier for our clients. Whether it’s last-minute changes or unexpected challenges, we’ve got you covered. Our team works together to make every move a success, and as always, we ensure your belongings arrive safely and on time.

If you’re planning a move, remember: we’re here to handle it all, from the heavy lifting to the last-minute changes. Just leave it to us!